Question 1

How do I place an order?

Answer

There are 2 ways to do this: - Order through the online site www.thelittlethingsbygeorge.com - Enquire via email including the following details and once a quote is finalised you must pay in full within 24 hours. At a minimum please include; date required, pick-up or post, number of cookies, theme/design ideas and colour palette if you want something specific. The more information the better - please feel free to attach any pictures of inspiration or party theming.

Question 2

Do you make gluten-free or vegan cookies?

Answer

Unfortunately I don't sell gluten-free or vegan cookies as I bake from a council-registered home kitchen so cannot ensure the kitchen is free from allergens.

Question 3

How much notice do you need?

Answer

Ideally I require a minimum of 2 weeks notice. If you have a last minute request please do get in contact and I will do my best to accomodate you, but please understand the design options may be limited and a 20% rush fee will apply to your order. Of course this will all be discussed and agreed before you book and pay.

Question 4

How long do your cookies last?

Answer

Each cookie is individually heat sealed in a bag which means they last 6 weeks unopened. Of course, they never last that long in my house! Once opened, it is best to eat them within 24-48 hours.

Question 5

How should I store my cookies?

Answer

Each cookies comes individually packages in a heat sealed bag. If kept in a cool, dry place they will last up to 8-10 weeks. It is also important to keep them out of direct light as the colours can fade.

Question 6

Do you ship internationally?

Answer

Sadly, no. We are based in Ocean Grove, Victoria, Australia. I can however ship my cookies Australia-wide!

Question 7

Is it safe to buy from you?

Answer

Well yes of course! But when it comes to your health and that of your family and friends you shouldn't just trust me! I cook from my home kitchen which is registered food premises with the City of Greater Geelong. My business name is registered with ASIC and I hold current insurance through Redstar Insurance Brokers.